FAQ
Straight answers, including the unflattering ones
What CircuitMap is, how teams use it, what it cannot do yet, and what it costs. If your question is not here, the contact page goes to a person rather than a queue.
01
The basics
What it is, who it is for, and what it is not.
What does CircuitMap actually do?
It puts every distribution board, breaker and circuit onto a building's own floor plans, so anyone on the team can find them in seconds. It prints BS 7671 board schedules from the live record, puts QR labels on boards, rooms, circuits and assets, and keeps compliance dates in front of the people who own them.
Who is CircuitMap for?
Facilities, estates, maintenance, operations and compliance teams — the people responsible for buildings. You do not need to be an electrician to use it. Electricians and contractors work in it too, but the record is meant to be owned and read by the wider team.
Is CircuitMap a CAD tool?
No. It uses the floor plans you already have as a backdrop and keeps the electrical record as data on top. Nothing to draw, no layers to manage, no CAD licence to buy.
Does it replace our CAFM or CMMS system?
No, it sits alongside them. A CAFM system tracks the work. CircuitMap holds the knowledge that work depends on: which board feeds what, where the circuits run, what goes off when you isolate something, and the paperwork behind it. Most teams run both.
What do we need to get started?
Floor plans as PDFs or images — a photo of a paper plan will do to begin with — plus whatever records you have: circuit schedules, handover packs, or just someone who knows the building and a phone. Most teams have a first building usable in days.
Which certificates does CircuitMap generate?
Emergency lighting certificates, and those only. Other compliance documents, EICRs included, can be stored, dated, tracked and searched, but this release does not produce them. The certificate menu only ever offers what is actually built, so you will not be shown a document type it cannot produce.
02
Getting a building in
The part people worry about most, and the part that goes fastest.
How long does the first building take?
A first floor is usually usable the same afternoon. Upload the plan, drag out the rooms, drop the boards, then work through the circuits. Add ways lays out a whole board of numbered ways in one action, so you fill in the detail as you identify each one, and bulk edit sets a value across every circuit at once. Your first onboarding call is free, and we do that first building with you.
We have almost no paperwork. Is that a problem?
It is the normal starting point. The quickest route is one engineer, one board at a time, entering ways as they identify them, which is exactly what circuit entry was built for. You are not rebuilding history. You are writing down what is in front of you now, which is what everyone actually needs.
How do we keep the record right over time?
By making updates cheap. Editing a circuit, moving a marker or attaching a certificate takes minutes, in the browser or on a phone at the board. Teams that make it stick build it into small works and contractor sign-off: the job is not finished until the record shows it.
03
Day-to-day use
On site, on a phone, and in a cupboard with no signal.
Can contractors use it on site?
Yes. It runs in the browser on laptops, tablets and phones. You control what each account can see and edit, access can be limited to named buildings, and it can be switched off the day the job ends.
Does it work with no mobile signal?
Yes. Add it to the home screen on iPhone, iPad or Android, download a building while you still have Wi-Fi, then survey offline: plans, boards, circuits, assets and notes, with photos as an option. Your work syncs when you are back in range, and clashes are put in front of you rather than quietly resolved.
Can we print circuit schedules?
Yes. Press DB Schedule on a board and print A4 landscape or save a PDF. The layout follows BS 7671:2018+A4:2026, Regulation 514.9.1, and three-phase breakers span their three ways properly. The copy on the board door can finally match the copy on screen.
What do the QR labels actually do?
Every board, room, circuit and asset gets its own code. Print sheets or roll labels for one building, one floor or the whole portfolio, stick them on, then scan one with the phone app to open that item's record — details, photos and documents — while standing in front of it. Only labels printed by your own system open anything.
How does search work?
One box covers buildings, boards, circuits, rooms, assets and documents across every site you hold. Search by reference, name or location, and jump straight to the record and its place on the plan.
What if somebody deletes something important?
Deletions sit in a recycle bin for 30 days: buildings, floors, rooms, boards, circuits, equipment, assets and documents. There is an undo the moment you delete, and a restore afterwards that brings back photos, documents and QR codes with it, so printed labels still work.
04
Data, security and IT
Written for the person who has to approve it.
Where does our data live, and who can see it?
On your own server, in your own single-tenant install, with role-based access you define. Nothing has to leave your network, so isolated and air-gapped sites work fine. The security page covers the detail.
Is it secure enough for a regulated site?
It is built with role-based access, mandatory MFA for privileged accounts, server-side session and permission checks on every request, encrypted transport with HSTS, a strict Content Security Policy, attributed change history, signed releases and published CycloneDX SBOMs. Send us your security questionnaire and we will work through it with you.
What happens to our data if we leave?
It is yours. Records, schedules, photos and documents export in standard formats at any time. No exit negotiation, no fee. Hold a perpetual licence and the software keeps running even if maintenance lapses.
05
Commercials
Published prices, and the awkward questions about them.
How much does it cost?
Starter is £49 a month for one building and up to five users. Professional is £99 for unlimited buildings and up to twenty users. Enterprise is £199 for unlimited everything. Annual billing is ten months’ price for twelve, and a perpetual licence is a one-off £2,995 with optional maintenance at £595 a year. All excluding VAT, and all on the pricing page, with a comparison table and a calculator.
Is there a free trial?
Yes. 30 days on one of your own buildings, with your own plans and boards. No credit card, and no setup fee for early customers.
Do you help with onboarding?
Every plan includes a free onboarding call where we load the first building with you. Enterprise agreements go further, with hands-on help loading data. Nobody is left to work it out from a help page.
Can we buy it outright?
Yes. A perpetual licence is a one-off £2,995, with optional maintenance and updates at £595 a year. Stop paying maintenance and the software keeps working; you stop getting updates and support. Capital-budget and public-sector buyers usually find this the easier route to approve.
See your own building in CircuitMap
Book a 30-minute demo and bring one floor plan. We will map a real board from your estate on the call, so you are judging your building rather than our sample data.
No pitch deck. No credit card. No follow-up sequence.